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Authorities called it an accident, the worst in the city’s recent history, and it cast a pall over Lisbon’s charm for the who arrive every year.

The yellow-and-white streetcar, which is known as Elevador da Gloria and goes up and down a steep downtown hill in tandem with one going the opposite way, was lying on its side on the narrow road that it travels along.

Its sides and top were crumpled, and it appeared to have crashed into a building where the road bends. Parts of the vehicle, made mostly of metal, were crushed.

Several dozen emergency workers were at the scene but most stood down after about two hours.

Eyewitnesses told local media that the streetcar careened down the hill, apparently out of control. One witness said the streetcar toppled onto a man on a sidewalk.

Carris, the company that operates the streetcar, said scheduled maintenance had been carried out.

Lisbon’s City Council suspended operations of other streetcars in the city and ordered immediate inspections, local media reported.

President Marcelo Rebelo de Sousa offered his condolences to affected families, and Lisbon Mayor Carlos Moedas said the city was in mourning. “It’s a tragedy of the like we’ve never seen," Moedas said.

Portugal’s government announced that a day of national mourning would be observed on Thursday. “A tragic accident … caused the irreparable loss of human life, which left in mourning their families and dismayed the whole country,� it said in a statement.

European Commission President Ursula von der Leyen also sent her condolences. “It is with sadness that I learned of the derailment of the famous Elevador da Gloria,� she wrote in Portuguese on X.

The cause of the accident was not immediately known. It reportedly occurred at the start of the evening rush hour, around 6 p.m. Emergency officials said all victims were pulled out of the wreckage in just over two hours.

An investigation into the causes will begin once the rescue operation is over, the government said.

Spanish Prime Minister wrote on X that he was “appalled by the terrible accident," while Italian Foreign Minister Antonio Tajani wrote that he had met with the Portuguese foreign minister and expressed his "solidarity with the victims.�

The U.S. Embassy Lisbon also offered its “deepest condolences to all affected,� according to a post on X.

The streetcar, technically called a funicular, is harnessed by steel cables and can carry more than 40 people, seated and standing. It is also commonly used by Lisbon residents. The service up and down a few hundred meters (yards) of a hill on a curved, traffic-free road was inaugurated in 1885.

It is classified as a national monument.

Lisbon hosted around 8.5 million tourists last year, and long lines of tourists typically form for the brief rides on the popular streetcar.